At VibaxaSEO, customer satisfaction is our priority. We strive to deliver the best services and ensure our clients achieve measurable results. However, if you are not satisfied with our services, our refund policy is as follows:
Eligibility for Refunds
Refunds are considered under the following conditions:
- If the service was not delivered as promised in the agreed timeframe.
- If a technical error on our part prevented the service from being executed.
- If the request for a refund is made within 14 days of the payment date.
Non-Refundable Services
Certain services are non-refundable, including:
- Completed SEO projects or tasks where work has been delivered as per the agreement.
- Consultation fees and one-time audits.
- Services canceled after the project is underway.
How to Request a Refund
To request a refund, please follow these steps:
- Contact us via email at support@vibaxaseo.com.
- Provide your name, order details, and a brief explanation of why you are requesting a refund.
- Our team will review your request and respond within 5-7 business days.
Refund Process
If your refund request is approved:
- The amount will be credited back to the original payment method.
- Refunds may take 7-10 business days to process, depending on your bank or payment provider.
Changes to this Policy
VibaxaSEO reserves the right to update or modify this Refund Policy at any time without prior notice. Changes will be posted on this page, and it is your responsibility to review the policy periodically.
Contact Us
If you have any questions about our Refund Policy, please contact us:
